05jili Privacy Policy - How We Protect Your Data

1. Introduction and Scope

05jili is an online gaming and sports betting platform designed specifically for the Philippine market, serving players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines. As a platform that handles real financial transactions, identity verification, and account data for thousands of active users, we take our data protection responsibilities seriously.

This Policy applies to all personal data collected through the 05jili website (05jili.cam), mobile-optimized browser interfaces, live chat support interactions, customer support emails, and any other digital touchpoints operated by 05jili. It does not apply to third-party websites, game providers, or payment processors that operate their own separate privacy policies, even where links or embedded services connect to their platforms through 05jili.

2. Data Controller

For the purposes of this Policy, 05jili is the data controller responsible for the personal data of registered players and site visitors. As data controller, 05jili determines the purposes and means by which personal data is processed in connection with platform operations.

Questions, requests, or complaints relating to the processing of your personal data by 05jili should be directed to our Data Protection contact, accessible via the support email displayed in the footer of this website. We aim to respond to all substantive data-related inquiries within thirty (30) calendar days of receipt.

3. Categories of Personal Data We Collect

05jili collects personal data across several categories, depending on your interaction with the platform. The following table summarizes the main categories, with examples of specific data types and the context in which they are collected:

05jili does not knowingly collect special categories of sensitive personal data (such as health data, religious beliefs, or political opinions) except where explicitly required for compliance with responsible gaming obligations, such as when a player voluntarily discloses a gambling-related health concern to our support team.

4. How We Use Your Personal Data

05jili uses your personal data only for the purposes set out in this Policy. Primary purposes for which we process your data include:

• Account Management: Creating, maintaining, and securing your 05jili account, processing logins, and managing account settings and preferences.
• Transaction Processing: Facilitating deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, Coins.ph, and other accepted payment channels.
• Identity Verification (KYC): Verifying your identity and age to comply with anti-money laundering (AML) obligations and confirm eligibility to access gambling services (21+ requirement).
• Game and Service Delivery: Ensuring the correct operation and delivery of casino games, sports betting services, live dealer games, and bingo products.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and platform abuse.
• Legal and Regulatory Compliance: Meeting obligations under applicable gaming regulations, AML requirements, tax reporting requirements, and data protection laws.
• Customer Support: Responding to your queries, complaints, and support requests submitted via live chat, email, or other channels.
• Responsible Gaming: Monitoring usage patterns to identify potential signs of problem gambling and administering player-requested responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: Analyzing aggregated and anonymized usage data to improve platform performance, game selection, and user experience.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications.

05jili will not use your personal data for any purpose not described in this Policy without first obtaining your explicit consent or updating this Policy accordingly.

5. Legal Basis for Processing

05jili processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfill our obligations under the agreement with you, including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including KYC/AML obligations, regulatory reporting, and age verification requirements.
• Legitimate Interests: Processing carried out in the legitimate interests of 05jili or third parties where those interests are not overridden by your fundamental rights - including fraud detection, platform security, and responsible gaming monitoring.
• Consent: Processing based on your freely given, specific, and informed consent - primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Sharing and Disclosure of Personal Data

05jili does not sell or rent your personal data. We share personal data only in the following limited circumstances:

• Payment Processors: Financial data is shared with payment service providers (GCash, PayMaya, banks, and other payment partners) solely to process your deposit and withdrawal transactions.
• Game Providers: Technical and usage data may be shared with licensed game providers (such as PG Soft, Pragmatic Play, Jili Games, and others) for the purpose of game delivery, fairness auditing, and technical support.
• Identity Verification Services: Identity documents and identity data are shared with third-party KYC and AML verification providers engaged by 05jili to fulfill regulatory obligations.
• Regulatory and Law Enforcement Authorities: 05jili will disclose personal data to gaming regulators, financial intelligence units, law enforcement agencies, or other competent authorities where required by law or where such disclosure is necessary to protect the rights, property, or safety of 05jili, its players, or others.
• Fraud Prevention Networks: In cases of suspected fraud or money laundering, relevant data may be shared with industry fraud-prevention bodies or financial crime databases.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets involving 05jili, personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Policy.

All third parties to whom 05jili discloses personal data are required to maintain appropriate data security standards and to process personal data only for the purposes for which it was shared.

7. Cookies and Tracking Technologies

05jili uses cookies and similar tracking technologies on the platform. Cookies are small data files stored on your device that help the platform function correctly and improve your experience. The categories of cookies used by 05jili are as follows:

• Strictly Necessary Cookies: Required for the platform to operate. These include session authentication cookies that keep you logged in to your 05jili account during a session. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game lobby filters, and deposit method choices to personalize your 05jili experience across sessions.
• Analytical Cookies: Collect anonymized data about how players interact with the platform - which pages are visited, which games are played most, and how long sessions last. This data is used to improve platform design and performance.
• Security Cookies: Used to detect suspicious login behavior, prevent cross-site request forgery (CSRF), and authenticate device identity as part of 05jili's fraud prevention system.

You may control non-essential cookie settings through your browser's privacy controls. Note that disabling certain functional cookies may affect the performance of some 05jili platform features.

8. Data Retention

05jili retains personal data for defined periods based on the nature of the data and the purpose for which it was collected:

• Active Account Data: Personal data associated with your active 05jili account is retained for the duration of your account relationship with the platform.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with AML regulatory requirements.
• KYC and Identity Documents: Retained for a minimum of five (5) years from account closure or the last transaction, as required by applicable AML obligations.
• Customer Support Records: Retained for three (3) years from the date of the support interaction, unless the interaction relates to an unresolved complaint or legal matter.
• Marketing Consent Records: Retained for the duration of your active marketing opt-in, plus a reasonable period thereafter to demonstrate compliance.
• Anonymized Analytical Data: May be retained indefinitely as it no longer constitutes personal data capable of identifying any individual.

At the end of applicable retention periods, personal data is either securely deleted or irreversibly anonymized, depending on the nature of the data and applicable legal requirements.

9. Security Measures

05jili implements a multi-layered approach to data security, combining technical, organizational, and procedural controls:

• Encryption in Transit: All data transmitted between your device and 05jili servers is encrypted using TLS 1.2 or higher with 256-bit AES encryption.
• Encryption at Rest: Sensitive personal and financial data stored on 05jili infrastructure is encrypted at rest using industry-standard encryption standards.
• Access Controls: Access to personal data within 05jili is restricted on a strict need-to-know basis, with role-based access controls, multi-factor authentication for administrative systems, and regular access reviews.
• Penetration Testing: 05jili conducts regular security assessments and penetration testing of platform systems to proactively identify and remediate vulnerabilities.
• Employee Training: All 05jili staff with access to personal data receive regular data protection training and are bound by confidentiality obligations.
• Incident Response: 05jili maintains a documented data breach incident response procedure. In the event of a breach affecting your personal data, we will notify affected players and relevant authorities in accordance with applicable legal requirements.

10. Your Privacy Rights

As a data subject whose personal data is processed by 05jili, you hold the following rights, exercisable at any time by contacting our data support team:

• Right of Access: You have the right to request a copy of the personal data 05jili holds about you, along with information about how it is processed.
• Right of Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to Restrict Processing: You may request that 05jili limit the processing of your personal data in certain circumstances, such as while a rectification request is under review.
• Right to Data Portability: Where processing is based on consent or contract performance, you may request receipt of your personal data in a structured, machine-readable format suitable for transfer to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. 05jili will cease such processing unless compelling legitimate grounds override your objection.
• Right to Withdraw Consent: Where processing is based on your consent (primarily marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the legality of processing carried out prior to withdrawal.

05jili will respond to verified data rights requests within thirty (30) calendar days. Where a request is complex or numerous, we may extend this period by a further thirty (30) days, of which we will notify you. We may require verification of your identity before processing a data rights request to prevent unauthorized disclosure.

11. Children and Minors

If you are a parent or guardian and believe your child has provided personal data to 05jili, please contact our support team immediately so the matter can be investigated and the data removed without delay.

12. International Data Transfers

The operation of the 05jili platform may involve the transfer of personal data to servers or service providers located in jurisdictions outside the Philippines. Where such transfers occur, 05jili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Policy.

Safeguards applicable to international transfers of personal data by 05jili include contractual data processing agreements with third-party recipients incorporating appropriate data protection clauses, and technical security controls applied regardless of where data is stored or processed.

13. Changes to This Privacy Policy

05jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform services. The effective date displayed at the top of this Policy will be updated whenever material changes are made.

Where changes are material, 05jili will provide advance notice through platform notifications or email communications to your registered address. We encourage you to review this Policy periodically. Your continued use of the 05jili platform following notification of changes constitutes acceptance of the updated Policy.

14. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how 05jili has handled your personal data, please contact our support team. Contact details are displayed in the footer of this website. Our team is available 24 hours a day, 7 days a week, and can assist in both English and Tagalog.

All formal privacy complaints should be submitted in writing via our official support email. 05jili will acknowledge receipt within five (5) business days and aim to resolve substantive complaints within thirty (30) calendar days. If you are not satisfied with our handling of a privacy complaint, you may have the right to escalate the matter to a relevant data protection or gaming regulatory authority with jurisdiction over your complaint.